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Al Gauvin


Al Gauvin founded CCOR (then Companion Care of Rochester) in 1997 as a solution for families looking for quality home care. He applied his passion and knowledge of home care to developing CCOR into an agency that makes a difference in our clients’ lives every day. His dedication to helping individuals maintain their independence at home has led CCOR to expand to five offices and 18 counties throughout Western New York to make services more accessible to those in need. Even though Al retired in 2018, he continues to be involved in the growth and progression of the company, bringing his dedication to everything that they do.

Christyne Flagg
Accounting Manager

Christyne joined the CCOR family in 2022. She has a Masters of Business Administration and brings extensive experience to her role as Accounting Manager. Christyne has also held adjunct positions at local colleges, including SUNY Brockport, teaching Accounting and Finance courses.

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Megan Griffin-Adams

Director of
Health Homes

Megan joined the CCOR team in 2022, bringing over fifteen years of human services experience with her. As Director of Health Homes, Megan is responsible for the growth and oversight of both the children and adult Health Homes programs. Megan has previously worked in business development and outreach for a local managed long term care plan; and has worked extensively with children and adults with developmental disabilities, holding roles such as Treatment Coordinator, Residential Manager, and Assistant Director of Service Coordination. Megan holds a Bachelor’s degree from SUNY Geneseo, as well as a Master’s in Public Administration from SUNY Brockport.

Leadership Team

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Molly Dillon
Chief Operating

Molly graduated from Niagara University with a bachelor’s degree in business in 2011 and joined the CCOR family in 2017. Prior to beginning her career with CCOR, Molly’s background was in retail management. Molly began her career with CCOR as a Quality Assurance Investigator and grew within the Compliance Department, transitioning into the role of Quality Assurance Manager in 2019 and Compliance Officer in 2020. Molly earned her certification in Health Care Compliance through the Health Care Compliance Association in September 2019 and maintains her certification through continuing education. Molly now utilizes her business background and her Compliance experience to lead the operations at CCOR.

Aileen Calderon
Director of HR

Aileen earned her Bachelor’s degree from Rutgers University. In 2020, she brought her 15+ years of HR experience to CCOR, joining the team as a CDPAP HR Coordinator. A year later, she took on the role of CDPAP HR Supervisor. In December of 2021, Aileen was promoted to Director of Human Resources, where she now oversees the HR, Education, Recruiting, and Payroll departments.

Jennifer Gottschall
Director of LHCSA

Jennifer studied at Binghamton University and began her career in home care in 2008 working in the staffing department for a licensed agency. In 2011, Jenn spent a few years working in retail management but found her way back to home care at CCOR in 2017 as a Staffing Coordinator. In 2018, Jenn was promoted into the role of Staffing Manager. Since 2022, Jenn has combined her staffing and intake experiences with her leadership skills as the Director of LHCSA Operations, overseeing Staffing, Intake, Office Coordinators, and managing CCOR's facilities. Jenn is passionate about finding the right staff for our licensed clients and makes connections with staff, clients, and client families every day. Jenn was the 2020 recipient of  CCOR's Making the Moment Award.

Suzanne Russo
Director of Clinical

Suzanne graduated from the Finger Lakes Community College Nursing Program in 2004. She is certified in Critical Care, Utilization Management and as a Sexual Assault Nurse Examiner. Suzanne’s experience ranges from Medical-Surgical Nursing, Critical Care and Emergency Department Nursing, and home care. Suzanne’s first experience with home care was when she joined CCOR in 2010 as an HCSS Supervisor. In her time with CCOR, she has grown from HCSS Supervisor to Director of Patient Services, and now into her role as the Director of Clinical Services. Suzanne briefly left the agency in 2016 to work as the House Supervisor at Finger Lakes Health and returned in the fall of 2022 as our Director of Clinical Services.

Brooke Findlay
Communications Manager

Brooke graduated from SUNY Brockport in 2015 with a bachelor’s degree in Organizational Communication. Brooke began her work at CCOR in the fall of 2019 as the Marketing Support Specialist and steadily grew into her role of Marketing Manager, which she stepped into in the summer of 2021. Brooke uses her knowledge of effective communication and eye for design in the day-to-day operations of overseeing the Marketing department. Outside of CCOR, Brooke is an active member of the Greater Rochester Area Partnership for the Elderly, sitting on several committees, as well as the board. 

Dan Oonk
Compliance Officer

Dan graduated from SUNY Brockport in 2013 with a Bachelor's Degree in Criminal Justice as well as one in Sociology. Dan joined the CCOR family in 2017 when he began his career as a Quality Assurance Specialist. Dan began the Compliance Officer position in 2023 and also earned his certification in Health Care Compliance in 2023 as well. Dan is responsible for overseeing CCOR's investigations as well as audits to ensure compliance.

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