Compliance

Compliance/Whistle Blowing

It is important that all employees of CCOR understand their responsibility in reporting suspected Non-Compliance Issues.  This is covered in your initial and annual in-servicing for CCOR.  Federal law allows you, the employee, to have the ability to report information regarding Non-Compliance Issues anonymously.  Employees must also be assured that CCOR cannot intimidate or retaliate against any employee who is reporting in good faith any suspected Non-Compliance Issues.

HIPAA

The Federal Health Insurance Portability and Accountability Act of 1996, requires CCOR (CCOR employees and business associates) to maintain the confidentiality of all your healthcare records and other identifiable patient health information (PHI). You may revoke your consent through our HIPAA Officer at any time.

Contacts

Compliance Officer

Sandra Lyons-Jackson
Phone: 585.546.1600 x129 

- Oversees CCOR's commitment to adhering to Federal and State rules & regulations
- Oversees any allegations of non-compliance

HIPAA Officer

Molly Dillon
Phone: 585.546.1600 x 143
- Oversees any HIPAA violation/Breach investigations

Anonymous Hotline

CCOR has a dedicated hotline to report anonymously. 
 

The number for the anonymous hotline is: 
585.546.1219 

 

Additional Hotlines: 
 

Office of Medicaid Inspector General Fraud Hotline: 
1.877.873.7283 

 

Department of Health Complaint Line: 
1.800.628.5972

CCOR | Companion Care of Rochester, Inc., is a Licensed Home Care Services Agency (LHCSA) offering services in 18 counties throughout Western New York.  Click here to contact us.

CCOR Compliance 

CCOR is serious about fraud. To learn more about what we do to prevent situations of fraud and non compliance click here.