How Do I Get Services

There are several ways that you or your loved one can get services from CCOR. 

In addition to paying for services or using insurance, services can be funded through a variety of Medicaid programs.​  Call us at 844.546.1600 to find the best option for you.

Private pay

CCOR's services:

- Companions

- PCA

- HHA

- Nursing

- Care Management

CCOR can provide our services on a self-pay basis. We also work with many long-term care insurance companies.  For more information, call us at 844.546.1600 or call your insurance company to check the terms of your policy.    

Medicaid

CCOR offers the following TBI & NHTD Waiver Services:

- Service Coordination

- Home & Community Support Services

CCOR offers the following NHTD-only services:

-Respite*

- Moving Assistance*

-Community Transitional Services*

CCOR is an approved provider of the Traumatic Brain Injury (TBI) & Nursing Home Transition and Diversion (NHTD) Waivers, Medicaid programs designed to keep you or your loved one at home in the community.  CCOR provides Waiver services in the following counties: Cattaraugus, Chautauqua, Erie, Genesee, Livingston,  Monroe, Niagara, Ontario, Orleans, Seneca, Wayne, Wyoming & Yates 

The Consumer Directed Personal Assistance Program (CDPAP), is a statewide Medicaid Program in which the consumer handles the responsibilities of their care.

The consumer creates their own schedule and hires, trains & supervises their attendants.

CDPAP can be provided through your Local Department of Social Services, MLTCs or MCOs.

Call us for more information!

CCOR is a Fiscal Intermediary for

CDPAP services: 

-Attendants

CCOR's MLTC & MCO services:

- PCA

- HHA

- Nursing

-CDPAP Attendants

Managed Long Term Care (MLTC) & Managed Care Organization (MCO) companies are Medicaid-funded insurances.

CCOR's MLTC services are available to individuals who are chronically ill or disabled and want to stay in their homes, but require long-term services to do so.

MCO services are based on your Medicaid Managed Care insurance provider.

Please call us or your insurance provider today for more information on receiving your services from CCOR.

Health Homes of Upstate NY (HHUNY) is a Medicaid Care Management program that provides support and helps clients manage their medical needs.

We coordinate care, advocate, navigate, and provide referrals so clients can reach their goals.  CCOR provides HHUNY Care Management in the following counties: Genesee, Livingston, Monroe, Ontario, Orleans, Seneca, Wayne & Yates. 

CCOR offers the following Health Home Service:

- Care Management 

CCOR | Companion Care of Rochester, Inc., is a Licensed Home Care Services Agency (LHCSA) offering services in 18 counties throughout Western New York.  Click here to contact us.

CCOR Compliance 

CCOR is serious about fraud. To learn more about what we do to prevent situations of fraud and non compliance click here.