Contact Us

CCOR - Companion Care of Rochester

556 South Clinton Avenue

Rochester NY, 14620

Phone: 1-800-414-2355

Fax: 585-546-1618

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Common Questions:

Q: How do I find out how much services will cost?
A: This can be a complicated process and the best thing to do is get in touch with us so that we can review your case to give you an accurate estimate. The best person to contact for this is Chris Gauvin, our Director of Business Development, at extension 106. He can let you know about all of the different aspects of care including pricing, payment options, minimum hours, coverage area, as well as information on the different services we can provide.

Q: How soon can I start service?
A: Services can be started as quickly as 24 hours. Someone from our staff must meet with you before we can start services. Typically, we like to have our Director of Clinical Services as well as possible staff get together with you before we begin. The process can be done very quickly, or we can take our time, whichever is your preference.

Q: Why should I trust your company over others?
A: Every single member of our organization has a full background check run before they are employed. Each member is easy to get in touch with, but to specifically address this question you may want to speak with the owner - Al Gauvin - at extension 107.

WHY CHOOSE CCOR?
frequently asked questions about us!
- What is Companion Care?
  Companion Care is exactly what the name implies, companionship provided to a loved one by a trusted caregiver. In the case of CCOR this can mean anything from simple around the home assistance to full time nursing care.
- What are the benefits of in home care?
  Clients can remain at home with affordable, caring assistance in the activities of daily living. Clients can safely enjoy independence, privacy, and the comfort of their own homes while receiving one-on-one care from qualified, trustworthy caregivers.
- Who can benefit from in home care?
  You and your loved ones do not need to struggle with day to day activities. Even if it is only several hours a week CCOR can provide the care you need. Others that require full time help can also find what they need through CCOR. None of the clients that we work with can be described as typical and each case requires different levels of attention and care. If you are at all concerned click here to fill out a simple form and have a representative from CCOR contact you.
- How is client assessment handled?
  Every client situation is carefully assessed before being accepted. A personalized plan is devised by a professional Nurse Coordinator providing the amount of service that is required to ensure that the client's needs are met.
- Why CCOR?
  CCOR is locally owned and operated by an approachable management team you can contact anytime, day or night, weekend or weekday. The company strives to provide the best possible home care in Western New York. This is the care you want and deserve; the only way to do that is to stay in touch with and be accessible by your customers. For over twelve years this mission has continued to be the core around which Companion Care is run. All of our staff is fully licensed, bonded and insured for every case we fill. Each employee has a background check run and must pass a physical in order to begin work. You can rest assured knowing we go to great lengths to ensure the quality of the people we employ and that we are here to provide the best possible care for you or your loved one.